99.7% UPTIME: HOW DO WE DO IT?
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99.7% UPTIME: HOW DO WE DO IT?

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1 year ago

99.7% UPTIME: HOW DO WE DO IT?

Our 9 data centers are always operating to keep sending you BTC every day.

As we have already said, our stable performance indicator is 99.7% uptime.

How have we managed to achieve such results?

Let's reveal a few details.

Each data center is served by 4 divisions:

🟣Technical Division – this consists of engineers who do everything to ensure the miners work without any breakdowns;
🟣Logistics Division – these employees are responsible for moving and placing equipment. They can easily tell where any connected ASIC is located;
🟣Monitoring Division – this department is in charge of maintaining the network 24/7 and monitoring the work of each miner;
🟣Service Center – this division consists of world–class engineers who perform complex repairs.

In the event a miner fails, there is a prescribed list of procedures to be followed to get it up and running:

✔️ The monitoring operators sees the nature of the damage in a special program;
✔️ They then immediately create a task outlining the problem;
✔️ Afterward, regardless of the time of day or night, a technician takes the ASIC for repair. It's carried out on-site;
✔️ If the breakdown is very serious, the miner is transferred to a service center, where it undergoes a more thorough inspection and repair.

Qualified employees, seamless work, and a well-structured response scheme are the secrets that helps us to be the best in our business.

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