One disgruntled customer wrote: "This is honestly insulting. Celsius Network is still paying weekly rewards while holding my crypto hostage."
Celsius Network is still emailing its customers about the weekly rewards they've earned — despite the fact withdrawals continue to be suspended.
A number of furious users shared screenshots of the messages they had received on Twitter, with @CryptoStylesUSA writing:
"This is honestly insulting. Celsius Network is still paying weekly rewards while holding my crypto hostage."
It's been over two weeks since the embattled crypto lender abruptly halted withdrawals, sending shockwaves through the industry.
The emails notifying users of their weekly rewards have proven divisive — as many customers are nervous about whether they'll ever be reunited with their savings again.
One encouraged Celsius to stop weekly rewards and focus on getting itself into a better financial position, while others claimed the project was trying to do right by its customers as it battles to find a solution.
When withdrawals, swaps and transfers were suspended, the lender had insisted that customers would "continue to accrue rewards during the pause."